Our Contact Details
Name: Reflect with Dr Ritz
Phone: +44 7395 205644
Email: reflect@drritika.co.uk
Controllers of Personal Information
Any personal information gathered and provided to Reflect with Dr Ritz is controlled by Dr Ritika Consulting, Wellbeing and Therapies.
If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us at any time: reflect@drritika.co.uk
When Do We Collect Information?
We collect information from you when you register on our website, subscribe to the Reflect with Dr Ritz service, download a free or paid resource, or enter information on our site.
The Personal Information We Collect
The information you give us may include, but is not limited to, your name, address, email address, job title, phone number, personal description, business overview, photographs, gender, age, date and place of birth, and social media profile details (Twitter, Facebook, Instagram, LinkedIn).
Data Retention
Reflect with Dr Ritz will retain your information for as long as is necessary to fulfil the purposes described in this policy. We hold personal information on file to tailor our marketing efforts until such time as it is no longer needed, or until a request is made for it to be deleted.
How We May Store and Use Your Information
We, and the third-party processors acting on our behalf, may collect, store and use your personal information for the following purposes:
- To schedule an appointment to speak with Dr Ritz or a consultant about a product or service — with your consent
- To better service you in responding to customer service requests — with your consent
- To process your transactions — to fulfil our contractual duties to you
- To carry out obligations arising from contracts entered into between you and us — to fulfil our contractual duties to you
- To provide you with information about goods and services similar to those you have already purchased or enquired about — with your consent
- To notify you about changes to our service — as it is in our legitimate interest to do so
- To administer our site and for internal operations, including troubleshooting, data analysis, testing and research — as it is in our legitimate interest to do so
- To improve our site and ensure content is presented in the most effective manner — as it is in our legitimate interest to do so
- To allow you to participate in interactive features of our service — as it is in our legitimate interest to do so
- To keep our site safe and secure — as it is in our legitimate interest to do so
- To measure the effectiveness of advertising and deliver relevant advertising to you — with your consent
Third-Party Processors We Use
- Stripe — used to process online payments
- WhatsApp — used to communicate with clients
- Skedit — used to schedule messages to clients
Your Data Protection Rights
Under data protection law, you have the following rights:
- Right of access — You have the right to ask us for copies of your personal information.
- Right to rectification — You have the right to ask us to correct personal information you believe is inaccurate, or to complete information you believe is incomplete.
- Right to erasure — You have the right to ask us to erase your personal information in certain circumstances.
- Right to restriction of processing — You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Right to object to processing — You have the right to object to the processing of your personal information in certain circumstances.
- Right to data portability — You have the right to ask that we transfer your personal information to another organisation, or directly to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. We have one month to respond to any request you make. To submit a request, please contact us at info@drritika.co.uk.
How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@drritika.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Helpline: 0303 123 1113
Website: ico.org.uk